This handbook defines a set of ideas that KCD can use as a guide in its Software Quality Assurance (SQA) activities. The handbook should be read and used by anyone who needs to be concerned with the software quality process during the acquisition, development, and maintenance of a system; that is, by developers, managers, clients, vendors, and quality teams.
Developing quality software requires everyone’s involvement.
As we will discuss in this handbook, the benefits of SQA are very real. We strive for better software quality and for consistency in the engineering process to lower the risk of failure. Developing software may never become easy. If, however, we improve the process for development and the methods for checking the quality, we can significantly raise the level of success that can be achieved.